How Much Do You Value Other People?

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Mary Kay Ash, the American businesswoman famous for the cosmetic empire she created, is quoted as saying, “Pretend that every single person you meet has a sign around his or her neck that says, ‘Make me feel important.’”  I expect that if we all followed this suggestion in our businesses and workplaces we would sell more products and […]

What Does the Customer or Team Member Really Want?

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Remember the television commercial where two men were each talking about their financial broker/planner. One of them was a very satisfied clientand he explained how thorough and complete his planner had been in helping him to reach his financial goals over the years. The other man then said to him, “How did he know?” The […]

Strong Servant Leaders in Church

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Strong Servant Leader in Church In his book Planting Churches for the 21st Century, Aubrey Malphurs has some unique ideas about Christian servant leadership for the church. Unlike other authors Malphurs feels that “a plurality of lay leaders has proven to be insufficient for the church. The church needs strong servant leadership. (27) Malphurs gives […]

Look At Me When You’re Talking To Me!

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“Looking at him, Jesus felt a love for him…”  Mark 10:21a How tuned in are you to the people in your work context?  One lady said about her company’s president, “He looks at everyone in the eye and while he is talking to them, he treats them as if they are the only person on […]

How Thankful Are You To Those Who Help?

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Regardless what you do vocationally there are others whose professions and services contribute slightly- if not significantly- to your stellar job performance.  For example, what would the landscaper be without his trustworthy supplier of trees and bushes?  Where would a server at the restaurant be without the cooks who prepare the food so deliciously?  Without suppliers of valuable and needed products […]