Are there any rules for productive conflict management. According to many one of the greatest tools available to leaders today is conflict. Constructive conflict can be a resource that can enable any organization to grow and expand.
Finding people who are different than we are is something that most organizations avoid. Being willing to communicate with those who differ from us can produce amazing results.
Organizations cannot be effective without different thinking. However, most people are afraid of the conflict that can be produced by differences. There are many who will avoid conflict rather than engage one another. The greatest organizations are not afraid of diverse people or the possibility of conflict.
The former CEO of five businesses, Margaret Heffernan explores the all-too-human thought patterns — like conflict avoidance and selective blindness — that lead managers and organizations astray.
Quotes to Help in Dealing With Conflict:
A good manager doesn’t try to eliminate conflict; he tries to keep it from wasting the energies of his people. If you’re the boss and your people fight you openly when they think that you are wrong – that’s healthy. – Robert Townsend
Whenever you’re in conflict with someone, there is one factor that can make the difference between damaging your relationship and deepening it. That factor is attitude. – William James
Conflict is inevitable, but combat is optional. – Max Lucadeo
Conflict is the beginning of consciousness. – M. Esther Hardin
In dwelling, live close to the ground. In thinking, keep to the simple. In conflict, be fair and generous. – Tao Te Ching
Conflict builds character. Crisis defines it. – Steve V. Thulon
There are some people who always seem angry and continuously look for conflict. Walk away from these people. The battle they’re are fighting isn’t with you, it’s with themselves. – Unknown
Hatred stirs up conflict, but love covers over all wrongs. – Proverbs 10:12 NIV
Christian life might bring conflict and friction but under peace that surpasses all understanding. – Unknown
The greatest conflicts are not between two people but between one person and himself. – Garth Brooks