According to King Whitney, Jr., “Change has a considerable psychological impact upon the human mind. To the fearful it is threatening because it means that things will get worse. To the hopeful it is encouraging because things may get better. To the confident it is inspiring because the challenge exists to make things better.”
If you are a leader and you are attempting to lead your organization through a process of successful change, here are 14 basic steps that just might help.
Step 1: Inform people in advance so that they will be able to think about the implication of the change and how it will affect them.
Step 2: Explain the overall objective of the change—-the reason for it and how and when it will occur.
Step 3: Show team members how the change will benefit them.
Step 4: Ask those who will be affected by the change to participate in all stages of the change process.
Step 5: Keep communication channels open. Provide opportunity for team members to discuss the change.
Step 6: Encourage comments, questions and other feedback.
Step 7: Be flexible and adaptable throughout the change process.
Step 8: Admit mistakes and make adjustments where appropriate.
Step 9: Constantly demonstrate your belief in and commitment to the change.
Step 10: Indicate your confidence in their ability to implement the change.
Step 11: Provide enthusiasm throughout the change process.
Step 12: Always show appreciation to every member of the team.
Step 13: Recognition of every member of the team is an absolute must. Never let anyone feel that his or her contribution was worthless.
Step 14: Be honest with the team members if they come across as negative. Try always to be pro-active and encourage every team member to do the same.
Building teamwork skills calls upon every member of the team to do their part.
The resources of “the many” are far greater than that of “the one.”
Successful change management is an evolution of a team. A process of healthy change is essential for success.
Building teamwork skills is not easy but it always proves itself to be extremely productive.
What would you add to these 14 steps?